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What are your lead times? 

Our current lead times for Kydex products is 7-10 business days. Our Quick ship items ship within 1 business day. Nylon products such as belts, K9 collars, etc ship within 10-14 business days. When ordering multiple items, that cross "Product lines" please anticipate ship times to reflect the longer of the provided lead times. 

Do you offer a warranty?

All of our products have a lifetime warranty; if something breaks we will replace it!! You are responsible for shipping costs though. 

What is your return policy?

We offer a 30 day money back return policy, but because each item we make is custom built to your specification we charge a 20% restocking fee for orders returned for no fault of RDR (Return shipping is paid by you).

Can I change my order?

Yes! If we have not begun production, if a change is needed you must email us with your order number and your requested changes. 

Will your holster cause additional wear on my firearm?

Yes, like all holsters there will be additional wear on your gun. Especially at the primary points of contact. 

Do you ship internationally?

Yes, international shipping fees will apply. Typical international charges range between $20-$30 USD

I don’t see my firearm on your product list, can you still make a holster for it?

Maybe, we are always looking to satisfy our customers. If we notice an influx of requests around a particular make or model we at RDR may add it to our product line.

Do you offer discounts to Law Enforcement or Military?

YES!!! A 10% discount is provided to our Law Enforcement and Military customers.(Please use your official email address during the ordering process).